With Duma-Rent, you have an experienced and dedicated technical-commercial team at your disposal. You can contact them at all times with any questions. With their know-how, they effortlessly assist you in choosing the appropriate machine and the most indicated formula. Since we operate in an international context, our customers are addressed in their own language (English, French, German, Bulgarian, Polish, Romanian, Russian, Spanish, Italian, Portuguese, etc.).
All our staff provide a highly professional service before, during and after the rental period. They demonstrate complete commitment at all times, regardless of the rental period (one day, one month, or a longer period).
Also our twenty-strong team of skilled service technicians is always at hand to assist you over the phone with any questions or problems you may have. They also ensure swift and efficient interventions throughout the country, so that your on-site work does not incur any delays in the event of a technical problem.
Technical questions or simple problems can often be solved by phone or via our helpdesk. In case of more serious problems, our intervention team immediately takes appropriate action and provides you with a replacement machine if necessary.
To prevent technical problems or failures, all machines are inspected at least once a year by a certified body (BTV, France Controle) and a periodic maintenance schedule is strictly adhered to.